Are Quoted Times Enforced by a Guarantee?

Part of the marketing in place by a courier company is always going to make claims about how fast they can make deliveries, with how little notice they can complete them, and how affordably it will be to ship with them, even for their rush options. Terms like one hour, next day, and same day delivery are very common within the courier industry, however, for the average user of courier services it can be difficult to ascertain which of those terms are just marketing hyperbole, and which are actually delivery guarantees.
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